Advisor Insights topic

Technology governance

Due diligence, privacy, security, and risk questions for advisory technology.

Reading path

Start here if you own compliance

Six articles in order, from the rule that applies to every SEC-registered adviser to the file that proves it was met.

  1. Regulation S-P Now Applies to Every SEC-Registered Adviser. Here Is What Changed for a Small Firm.My firm is small. Does the amended Regulation S-P apply to us, and what do we actually have to do?
  2. If Your AI Vendor Is Breached, You Have Thirty Days to Tell Your ClientsIf my AI vendor is breached, what have they actually promised me, and where is that promise written down?
  3. Nine Questions to Send Any AI Vendor Before You SignWhat should I actually ask an AI vendor before I let it near client information?
  4. A Policy Without a Record Is a Promise Without ReceiptsHow does an advisory firm know whether its AI policy could survive the follow-up question, which is show me?
  5. The Dropbox Breach Skipped Every Account With Two-Factor OnWhat is the single cheapest control that would have kept my firm out of the Dropbox incident, and how do I apply it everywhere?
  6. The Firm Remembers What It Can ReconstructWhen AI helps produce advisory work, what does a firm need to capture so that another professional can later reconstruct how the work was done?

Reading path

Start here if you run a small firm

Five articles in order, from the one setting to change this week to the habit that makes the rest defensible.

  1. The Dropbox Breach Skipped Every Account With Two-Factor OnWhat is the single cheapest control that would have kept my firm out of the Dropbox incident, and how do I apply it everywhere?
  2. Nine Questions to Send Any AI Vendor Before You SignWhat should I actually ask an AI vendor before I let it near client information?
  3. If Your AI Vendor Is Breached, You Have Thirty Days to Tell Your ClientsIf my AI vendor is breached, what have they actually promised me, and where is that promise written down?
  4. The Transcript Remembers Everything and Weighs NothingWhen meeting notes are automated, what does a firm remember better, what does it stop remembering, and what should advisors keep writing themselves?
  5. A Policy Without a Record Is a Promise Without ReceiptsHow does an advisory firm know whether its AI policy could survive the follow-up question, which is show me?

The Vendors Behind Your Vendor: What Nineteen Subprocessor Lists Do Not Name

Regulation S-P makes the advisory firm responsible for overseeing its service providers through due diligence and monitoring, but a firm cannot diligence a party it does not know exists. Of nineteen AI vendors serving financial advisors and RIAs whose public documents we reviewed, eight publish a subprocessor list we could read. Six name a model provider and two name a transcription provider. None names a vector store, the system holding a derived copy of client documents. The one vector database we found named is on Anthropic's own subprocessor list, filed under web search, and three of the nineteen vendors now appear as connectors in Claude for Financial Advisors.

The Plugin Is a First Draft. The Firm Is the Author.

Claude for Financial Advisors, released by Anthropic on September 14, 2026, is an openly licensed plugin of eight skills and a twelve-system connector list. The skills are Markdown instructions, the plugin holds no client data, and the repository's own README states that most of its guardrails, including advisor approval before any write to a client system, are enforced by the model following them rather than by the runtime. That makes the plugin a well-written first draft of a firm's AI operating procedures. The controls that hold on a bad day, the record of what happened, and where client documents go when a connector is missing are the firm's to write.

Your AI Approved Nothing. You Did. Where Is That Written Down?

Every AI product sold to advisory firms promises that a person approves the work before it counts. Claude for Financial Advisors gates its CRM writes behind a single batch confirmation, and its repository's design rules require a pause before anything leaves the session. The approval happens. The question a firm has to answer is where it was written down. Anthropic's Enterprise audit log records conversations, projects, and file uploads by identifier, and excludes chat content. The closest thing to a recorded approval event is Cowork telemetry an administrator has to configure. Until the firm makes approval an artifact in its own system, the evidence of review is a chat turn.

Which AI-Generated Work Product Is a Required Record Under Rule 204-2?

Rule 204-2 (17 CFR 275.204-2) does not mention AI. It lists categories of records an SEC-registered adviser must keep, and an AI-generated document falls into a category, or does not, on the same terms as a human-written one. A sent client email relating to advice is a required record whoever drafted it. An unsent draft usually is not. What AI changes is how much of the work now exists only as unsent drafts and vendor logs, and whether the firm can reconstruct what was sent from what it kept.

Is My Vendor a Regulation S-P Service Provider? The Test Is Whether Client Information Flows

Under Regulation S-P, a service provider is any entity that "receives, maintains, processes, or otherwise is permitted access to customer information through its provision of services directly to a covered institution" (17 CFR 248.30(d)(10)). The test is whether records about clients flow to the vendor or are accessible by it, not what the vendor is called, how big it is, or whether it uses AI. Since June 3, 2026, every SEC-registered adviser owes each service provider due diligence, monitoring, and written policies reasonably designed to secure a 72-hour breach notification, and the firm keeps the duty to notify clients itself.

Regulation S-P Now Applies to Every SEC-Registered Adviser. Here Is What Changed for a Small Firm.

Yes, it applies to you. Since June 3, 2026, amended Regulation S-P (17 CFR 248.30) has applied to every SEC-registered investment adviser regardless of size. A firm must maintain written safeguards for customer information, run a written incident response program, notify affected individuals within 30 days of becoming aware of a breach of sensitive customer information, oversee service providers with due diligence and monitoring, and keep records of all of it under Rule 204-2(a)(25). This article walks the rule paragraph by paragraph and ends with what a small firm should do this quarter and what the file should contain.

The Dropbox Breach Skipped Every Account With Two-Factor On

Between August 4 and August 21, 2026, an attacker used a defect in Lenovo's ID registration to sign into roughly 5,000 Dropbox accounts with no password and no access to the victim's inbox. Dropbox says every affected account had two-factor authentication off. For advisory firms that had it on, there was no letter, no investigation, and no Regulation S-P clock. The article explains why a password was irrelevant and a second factor was not, what that one setting spared firms under the amended rule, which second factor to use, and how to require it across every cloud tool that touches client files.

Nine Questions to Send Any AI Vendor Before You Sign

Most vendor security questionnaires are long, generic, and produce answers nobody reads. These nine questions are shorter and harder, because each one has an answer that would change whether you sign. They cover the breach-notification clock, where your client data physically goes, whether it trains a model, what you can export, whether the vendor's records satisfy your recordkeeping rule, and who carries the loss. Each question is paired with what a usable answer looks like.

If Your AI Vendor Is Breached, You Have Thirty Days to Tell Your Clients

The duty to notify clients after a vendor breach sits with the advisory firm, not the vendor. Of nineteen AI vendors serving wealth management whose public documents we reviewed, ten publish a notification deadline, and eight of those ten put it in a data processing agreement, the terms of service, or a subscription agreement rather than the privacy policy. Two name Regulation S-P. Three of the ten deadlines carry qualifiers that change what they mean. The article closes with nine questions a firm can send any vendor.

A Policy Without a Record Is a Promise Without Receipts

An AI policy states what the firm intends. Exams, arbitrations, and client disputes are settled by evidence of what actually happened. AI work leaves no record unless the workflow is designed to produce one, so the gap between a firm's policy and its receipts is wider than most firms realize.

General information from ValaisOS LLC, not legal, compliance, tax, or investment advice. Confirm requirements for your firm with counsel. See Terms of Use.